Frequently Asked Questions
Everything you need to know about your Bolinder Stockholm experience.
Where does Bolinder Stockholm ship from?
All orders are processed and shipped directly from our warehouse in Stockholm, Sweden, ensuring the highest standards of quality control.
What is your return policy for international orders?
We offer a 14-day return window from the date you receive your package. Items must be in original, unused condition with all tags and protective packaging intact.
How should I care for my leather handbag?
To maintain the beauty of your Bolinder Stockholm piece, avoid prolonged exposure to direct sunlight and moisture. We recommend using a high-quality leather conditioner once a season.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna for flexible financing.
How long will it take to receive my order?
Domestic orders within Sweden typically arrive in 1-3 business days. International shipping generally takes 3-7 business days depending on the destination and customs processing.
Are your products ethically manufactured?
Yes, we pride ourselves on slow fashion. Our products are handcrafted in small batches using premium materials sourced from suppliers who adhere to strict European environmental and labor standards.